Are you experiencing the technical glitches while participating the Kroger Feedback Survey?
Many Kroger customers have faced this issue and reported some of the common technical glitches such as Missing Entry ID, not able to accessing survey page
We are here to discuss the issues faced by most of the kroger customers along with solutions so stay till end of the article.
| Issue | Description | Solution |
|---|---|---|
| Survey Page Not Opening | The survey allows only one response per Entry ID, so if it doesn’t open or shows a message saying it’s already completed, the Entry ID may have been used before. | – Ensure you’re using a new Entry ID and haven’t previously completed the survey. – Clear browser cache and cookies. – Try using a different browser. – Contact Kroger customer support if the issue persists. |
| Link is Broken or Opens a Different Page | Clicking the survey link redirects to a different website (e.g., Qualtrics Kroger survey) due to link issues or incorrect formatting (punctuation or case sensitivity). | -Double-check the link for case sensitivity or typos. – Verify that the link is official. – Use the direct URL: www.kroger.com/feedback. – Copy and paste the link into the browser instead of clicking it directly. |
Some Common Troubleshooting Tips to Follow
- A weak or unstable connection can prevent surveys from loading properly. Ensure you’re connected to a stable network.
- Use the latest version of your browser to avoid compatibility issues with the survey website.
- Some extensions can interfere with loading pages or block survey links. Temporarily turn them off and try again.
- Old cache or corrupted cookies may cause issues—clearing them can help resolve loading problems.
- Switching browsers or using another device may bypass the issue.